Privacy Policy

1. Introduction

ChickyBoi ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us.

We are bound by the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (Privacy Act). This policy sets out how we comply with our obligations under the Privacy Act.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number
• Order Information: Details of your pre-orders, pickup preferences, and transaction history
• Communication Preferences: Your preferences for receiving updates about pop-ups and special offers
• Technical Information: IP address, browser type, device information, and website usage data

2.2 How We Collect Information

We collect personal information in the following ways:

• When you sign up for email notifications about pop-ups
• When you place a pre-order through our website
• When you contact us directly via email or social media
• Automatically through cookies and similar technologies when you visit our website

3. How We Use Your Information

We use your personal information for the following purposes:

• To process and manage your pre-orders
• To send you notifications about upcoming pop-ups and events
• To communicate with you about your orders and respond to your inquiries
• To improve our website and services
• To comply with legal obligations
• To prevent fraud and ensure the security of our services

4. Disclosure of Information

We may disclose your personal information in the following circumstances:

• Service Providers: To third-party service providers who assist us in operating our website and conducting our business (e.g., email service providers, payment processors)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with any merger, sale, or transfer of assets
• With Your Consent: When you have given us explicit consent to share your information

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyse website traffic, and understand user preferences. You can control cookie preferences through your browser settings, though this may affect website functionality.

7. Your Rights

Under the Privacy Act, you have the right to:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-out: Unsubscribe from marketing communications at any time
• Complaint: Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached the Privacy Act

To exercise these rights, please contact us using the details provided in Section 9.

8. Retention of Information

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymise it.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:

• Email: Via our Instagram direct message at ChickyBoi
• Website: Melbourne, Australia

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Governing Law

This Privacy Policy is governed by the laws of Australia and the state of Victoria. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts of Victoria.